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Interested? Take a look at our current vacancies at Rentokil Initial!
What is a Service Technician
Our Service Technicians are the face of our businesses. No two days are ever the same. You are the key point of contact for our customers within a specific geographical area delivering a wide range of our services. We are the experts in what we do and our colleagues play a key part in this.
At Rentokil Initial we recognise that our frontline colleagues are at the share end of customer service delivery and as a result we pride ourselves on recruiting the right people, training them properly and looking after them.
Why work as a Service Technician - Rewards and Opportunities
What’s it like in the real world?
- At Rentokil Initial we are all about performance. We firmly believe that the more you put into a job the more opportunities there are for you to earn above your basic salary and to progress within the company. Being performance based, line managers do expect technicians to put in a full days work and performance is measured and monitored throughout the year. We like to recognise success and we have formal and informal processes in place to help you with your development.
- Our customers expect the best. Many of the visits we carry out are planned ‘routine’ calls but when a customer has an issue, they expect a rapid response. You will need to take this in your stride, resolve the issue and then get back on track with your planned visits.
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Training
When you join as a service technician in one of our businesses you will develop your skills and experience in a number of ways:
On the Job
The majority of what you learn will be from trying new tasks, meeting new people and just 'giving it a go'. Even if you don’t get it right first time, you'll certainly have learned something and can apply this next time.
E learning
Available to you 24-hours a day, we have a selection of topics that can help you get to grips with your new role. E-learning is quick, easy and there when you need it on laptop, mobile & tablet.
Classroom Training
Usually at one of our bespoke technical training academy along with your colleagues you'll get the opportunity to learn, experience, reflect and develop new skills to help you on your path to success.
Team Meetings
Regular training sessions take place at your team communication meetings.
Don't just take our word for it! This is what our frontline colleagues say...
"I like being in charge of my own patch, meeting clients, and building up friendships with my regular customers whilst helping them with their pest problems." -- Pest Control Technician![]()
"You will be a member of a great team and take on different jobs within the domestic, commercial and historic sectors of the industry, providing our customers with top quality property care by the leading company in the industry. You will have total job satisfaction in a customer orientated industry with bonus scheme benefits to help you achieve your goals." -- Alan Keeble, Peter Cox Technician![]()
"Since joining I have received excellent training and development in all fields. The management, the team and the company are great to work for. Going that extra mile is easy when the rewards and incentives are this good - vouchers for local retails, childcare vouchers, bonuses and a salary!" -- Steven Mathews, Rentokil Specialist Hygiene Service Technician![]()
We recruit Service Technicians in the following businesses:
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Service Technician Frequently Asked Questions
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What does a Pest Control Technician do?
A Pest Control Technician inspects, identifies, and treats pest infestations for residential and commercial clients while ensuring long-term prevention. Key duties include conducting thorough site surveys, applying treatments safely using specialised equipment and maintaining digital service reports. Technicians act as our technical experts, providing critical advice to customers to prevent future infestations while strictly adhering to health, safety, and environmental regulations.
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How do you qualify to be a pest control technician?
You must possess a full UK driving licence and GCSEs (or equivalent) in Maths and English at Grade 4 (Level C) or above. While specific industry experience is not required, candidates must demonstrate strong problem-solving and customer service skills. Once hired, you will undergo intensive training to achieve industry-recognised certifications, such as the BPCA Level 1 and 2 Awards in Pest Management. This ensures you are fully qualified in pest biology, legislation, and the safe use of biocides.
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What does a Hygiene Technician do?
A Hygiene Technician performs professional deep-cleaning and disinfection services, focusing on hazardous waste removal and clinical infection control. This role involves tackling hygiene issues like bird dropping removal and trauma scene cleanups using specialised equipment. The role requires physical stamina and a commitment to maintaining public health by eliminating contaminants and restoring safe, sanitary conditions.
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What qualifications do you earn as a hygiene technician?
You will follow a structured development path starting with the Royal Society for Public Health (RSPH) Level 1 qualification, typically completed within your first 13 weeks. As you progress, you will work toward the RSPH Level 2 certification alongside specialised training in biohazard remediation and infection control. These qualifications ensure you meet the legal and safety standards required to manage hazardous waste and operate in specialised public health environments.
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What is the salary of a Rentokil Technician?
Technicians in the UK typically earn a base salary between £26,500 and £29,800, with On-Target Earnings (OTE) ranging from £31,000 to £35,000. Roles in London often include an additional £2,000 weighting allowance. The total package includes a company vehicle, fuel card, and mobile phone. Salaries increase through a structured grading system as you progress from Trainee to Senior Technician and complete industry certifications.