Service Technicians

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What is a Service Technician

Our Service Technicians are the face of our businesses. No two days are ever the same. You are the key point of contact for our customers within a specific geographical area delivering a wide range of our services. We are the experts in what we do and our colleagues play a key part in this.

"A way of life, more than a job!"

At Rentokil Initial we recognise that our frontline colleagues are at the share end of customer service delivery and as a result we pride ourselves on recruiting the right people, training them properly and looking after them.

Why work as a Service Technician - Rewards and Opportunities

What’s it like in the real world?

  • At Rentokil Initial we are all about performance. We firmly believe that the more you put into a job the more opportunities there are for you to earn above your basic salary and to progress within the company. Being performance based, line managers do expect technicians to put in a full days work and performance is measured and monitored throughout the year. We like to recognise success and we have formal and informal processes in place to help you with your development.
  • Our customers expect the best. Many of the visits we carry out are planned ‘routine’ calls but when a customer has an issue, they expect a rapid response. You will need to take this in your stride, resolve the issue and then get back on track with your planned visits.

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When you join as a service technician in one of our businesses you will develop your skills and experience in a number of ways:

On the Job

The majority of what you learn will be from trying new tasks, meeting new people and just 'giving it a go'. Even if you don’t get it right first time, you'll certainly have learned something and can apply this next time.


E learning

Available to you 24-hours a day, we have a selection of topics that can help you get to grips with your new role. E-learning is quick, easy and there when you need it on laptop, mobile & tablet.


Classroom Training

Usually at one of our bespoke technical training academy along with your colleagues you'll get the opportunity to learn, experience, reflect and develop new skills to help you on your path to success.


Team Meetings

Regular training sessions take place at your team communication meetings.

Don't just take our word for it! This is what our frontline colleagues say...

"I like being in charge of my own patch, meeting clients, and building up friendships with my regular customers whilst helping them with their pest problems." -- Pest Control Technician

"You will be a member of a great team and take on different jobs within the domestic, commercial and historic sectors of the industry, providing our customers with top quality property care by the leading company in the industry. You will have total job satisfaction in a customer orientated industry with bonus scheme benefits to help you achieve your goals." -- Alan Keeble, Peter Cox Technician

"Since joining I have received excellent training and development in all fields. The management, the team and the company are great to work for. Going that extra mile is easy when the rewards and incentives are this good - vouchers for local retails, childcare vouchers, bonuses and a salary!" -- Steven Mathews, Rentokil Specialist Hygiene Service Technician

We recruit Service Technicians in the following businesses:

Brochure Download

Our recruitment brochures will give you an insight into life as Service Technician at Rentokil Initial.