Specialist Services Consultant
I have worked here since 2003, with a six month break in 2011.
My job contains both field support and office based duties. Every day is different in some way and yet I have routine work to do. I work with a wide variety of colleagues from different backgrounds.
What do you do all day? - I am responsible for 17 Surveyors and their meeting of sales targets within Specialist Services Sales. I manage the quotes, ensure that we are quoting the correct solution and that the access equipment the surveyors have selected is the best and safest method of working at height. I'm responsible for ensuring that the risk assessments and method statements are correct and in place before work commences.
What training did you receive when you joined Rentokil Initial? - I received six weeks of technical training before three weeks of field sales training with ongoing classroom-based sales training - very different to how Surveyors are trained today. Since then, I have been trained in vertebrate pest management, the use of phostoxin against rabbits, moles and rats, safe working at height, use of ManSafe and Fall Arrest systems, respirator face fit testing etc, etc, etc. The correct training never ends!
Talk us through your career so far - I was a Surveyor for four years, making the Achievers Club (an incentive that usually includes an exciting activity) twice during that time. I then became one of the first Local Operations Managers in 2006. I left for six months in 2011 before returning as a Key Account Manager later that year, managing accounts in the food and food retail sector such as JD Wetherspoon, Prezzo, Dominos Pizza, Bella Italia and Cafe Rouge. In the leisure sector, I managed Empire and Showcase Cinema Groups. I held this role until October 2015. I'm now a Specialist Services Consultant and achieved Specialist Services Consultant of the Year in 2016.
Where do you want to go from here? - Some people might think, because of my age, my next move will be into retirement - they're wrong! I plan to stay in this role for a further five years or so, who knows from there? Rentokil Specialist Hygiene has areas where I can make a good contribution and has an exciting future ahead.
What makes you a Rentokil Initial person? - Once you have shown that you are competent in Rentokil Initial, you can work wherever you wish. As I look around, I still see that a lack of formal educational qualifications will not be a barrier to your success. When I left the Company in 2011, I didn't return because of money, car or benefits, far from it. I came back to Rentokil Initial because I missed the family feel that you don't get in other big organisations.
What advice would you give to Sales Consultants joining the business? - You will receive world-class training during your time here. You have been selected for your aptitude, your success will be 100% down to your attitude. This is not just a job, it's a career. Remember, you'll go as far as your talent can take you. Welcome to the Rentokil Initial Family!