Our Recruitment Process

  View Current Vacancies

Our Recruitment Process

What Is The Recruitment Process?

Simply put, the recruitment process differs and depends on the role you apply for. The structure is similar and has been fine tuned to ensure both you and the hiring manager get the most from the process.

Sales Consultants

  • Submit CV

  • Phone Interview

    Phone interview with one of the Internal Recruiters (20 mins)

  • Face-to-face Interview

    Face-to-face interview with Hiring Manager and another manager

  • Field Day Out

    Field day out with our experienced Area Sales Executive (a few hours)

  • Psychometric Online Test

    Psychometric online test (20 mins) if applicable

  • Final Face-to-face Interview

    Final face-to-face interview with Hiring Manager and Senior Manager

Frontline Service Positions

  • Submit CV

  • Phone Interview

    Phone interview with one of the Internal Recruiters (20 mins)

  • Face-to-face Interview

    Face-to-face interview with Hiring Manager and another manager

  • Field Day Out

    Field day out with our experienced Service Colleague (a few hours)

  • Final Face-to-face Interview

    Final face-to-face interview with Hiring Manager and Senior Manager

Graduates

  • Submit CV

  • Phone Interview

    Phone interview with one of the Internal Recruiters (20 mins)

  • Face-to-face Interview

    Face-to-face interview with Hiring Manager and another manager

  • Field Day Out

    Field day out with our experienced Colleague (a few hours)

  • Final Face-to-face Interview

    Final face-to-face interview with Hiring Manager and Senior Manager

Customer Service Agents

  • Submit CV

  • Phone Interview

    Phone interview with one of the Internal Recruiters (20 mins)

  • Face-to-face Interview

    Face-to-face interview with Hiring Manager and another manager

  • Typing Test

    A short typing test with a Senior agent (20 mins)

  • Trial Run

    This is so candidates can sample what the working environment and job role will consist of

  • Second Face-to-face Interview

    Second face-to-face interview if required

  • Role Play

    Role play with a Senior, putting you in the seat of a Customer Service Agent (30 mins)