At Rentokil Initial we train and coach our colleagues every step of the way to develop a highly professional sales and service force. Our Award winning Sales Academy and Technical Academy, led by top industry experts, effectively develop our front line teams and build high-performing, motivated, engaged and enabled experts, many of whom join us without any previous experience. This is underpinned by our structured development process, enabling colleagues to achieve the targets of the organisation, but also strive to be better and better.
Our 6 Week Sales Academy Programme
To kick start your dynamic career with Rentokil Initial, we begin with a six week programme equipped with all you need to hit the ground running from the start and become a successful salesperson.
From day one we immerse you into the Rentokil Initial family, bringing in representatives from each business and department to present an overview of the different industries we operate in, giving you a feel of what life is like being a Rentokil Initial team member.
Over the course of six weeks you will learn the much needed technical skills for your business area covering our products, services and processes. You will also be taught specific and unique sales and customer relations skills such as overcoming objections and successfully closing a sale.
“Another good couple of days at the Academy, I’m about ready to become the top Rookie of the class!”
“Enjoyed my first day at the sales academy. Fantastic group of people.”
The Technical Academy
In the RI businesses when we say expert we mean “expert” and we invest in all colleagues to make sure the expertise gets through to our customers. Our aim is to work with you to turn jobs into professions and make sure we meet your personal development needs.
The aim of our Technical Academy is simply to create the highest qualified team in the industry, driven by a real passion for learning and development.
Our courses are run in-house by our own training organisation, delivering technical knowledge and expertise to our colleagues, ensuring you have the right skills to deliver world class service to our customers. Our learning models are practical – hands on – and aim to make the whole experience enjoyable as well as informative. We run classroom, field based and customer based experiences – this is not about powerpoint to snooze through!
E-Learning: Our Unique Online Learning Platform
To complement our training academies we have launched a brand new training approach for all colleagues. Short modules which can be accessed through smartphone and tablet designed to be completed at a time to suit you and the business and demonstrating our commitment to continuous development.